Our Returns Policy
We follow a 10 day returns policy. This means that within 10 days of receipt we will accept your item back if it’s defective. We cannot accept returns due to spelling mistakes made by the customer or errors when requesting the poster. If you have any issues with your purchase though or are not satisfied, please do contact us on our contact page as we’ll do our best to help and value your satisfaction. We will then suggest you return the item along with your name, postcode and order number (if possible) and your preferred instruction (e.g order a new poster or receive a refund). If you return your item without this information, it may take us longer to process your return so please make sure it is included.
We extend this 10 day period for purchases made in the month of December, such purchases can be returned before the 14th January the following year. This is to allow peace of mind when buying gifts for the holiday period.
If you are outside of this 10 day period and your purchase was not made in December please contact us as in certain circumstances we may still accept the return.
Please note: We will only accept returned items in the same condition as they were sent, this means in an as-new condition and undamaged (unless the item arrived damaged). Refunds can only be issued to the original method of payment.