Frequently Asked Questions

How does it work?

You start by selecting the design that you’d like. You then tell us what text you’d like on each line. Once you’ve placed your order with us, one of our design team will then design the poster and and pass it over to our print department who will then print and dispatch your order. Please note that if you order a frame then the your order will take slightly longer to arrive as there are a few extra steps to the overall process.

What if I’m not happy with my purchase?

We strive for a positive customer experience but if you do feel unsatisfied with anything then please do contact us. If you’d like more information on refunds or returns then please visit our returns policy page.

What happens to my personal data?

We’re fully GDPR compliant and the safety of your personal data is our priority. We only store your name, email and address in our secure servers to allow us to post your order to you. All payment details are processed wither by PayPal or Stripe which are well known and secure third party payment gateways. We do not store your payment details ourselves, for your added peace of mind regarding your security and privacy. For more information, please review our privacy policy.

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